This Delivery Policy governs the distribution and delivery of the digital items, including video editing effects and text asset packs, purchased through www.clipvibeeffects.com (the “Website”).
By completing a purchase, you acknowledge and agree to the delivery procedures detailed in this document.
1. Digital Nature of Delivery
clipvibeeffects exclusively provides digital assets. We do not manufacture, store, or dispatch any physical goods. Consequently, no physical shipping, courier tracking, or physical delivery addresses are required or utilised for your orders. All deliveries are conducted entirely via electronic means.
2. Delivery Mechanism
Upon successful processing and verification of your payment, your purchased digital items are delivered directly to the email address you provided during the checkout process.
The delivery email will contain a direct download link or clear instructions on how to access and retrieve your digital files.
3. Delivery Timeframes
The electronic delivery process is automated and initiates immediately upon payment confirmation. In most instances, you will receive your download email within minutes of completing your transaction.
However, dependent on network traffic, email server processing times, or routine system maintenance, delays can occasionally occur. We advise allowing up to 24 hours for the email to arrive in your inbox before considering the delivery incomplete.
4. Customer Responsibilities
To ensure the timely and accurate delivery of your digital items, it is your responsibility to provide a correct and active email address at checkout. We cannot be held liable for delayed or misdirected deliveries resulting from typographical errors in the email address provided by the user.
If you realise you have submitted an incorrect email address, please contact us immediately so we may update your order details and resend the digital files to the correct destination.
5. Non-Receipt of Delivery
If 24 hours have elapsed since your purchase and you have not yet received your delivery email, please follow these steps:
- Check your email account’s “Spam”, “Junk”, or “Promotions” folders, as automated emails with download links may occasionally be filtered by email providers.
- Ensure that your inbox has sufficient storage capacity to receive new messages.
If you are still unable to locate the delivery email after performing these checks, please reach out to our support team. We will manually verify your transaction and reissue the download links.
6. Geographic Availability
As our items are delivered electronically via email, they are available for purchase and download globally. However, it is the user’s responsibility to ensure that accessing and downloading our digital content complies with the local laws and regulations of their specific jurisdiction.
7. Contact Information
If you encounter any difficulties with the delivery of your digital items, please contact our support team at:
clipvibeeffects Lithuania Email: video@clipvibeeffects.com
We aim to acknowledge and resolve all delivery enquiries within 48 hours.